Over 600 complaints have been recorded against Ikeja Electricity Distribution Company at the electricity consumer complaints resolution platform.
This includes arbitrary billing, unauthorised disconnection, customer abuse, disregard to capping, transformer issue, reports The Nation.
The event, organised by Federal Competition and Consumer Protection Commission with MacArthur Foundation was attended by aggrieved consumers.
Acting Director, Dr. Adamu Abdullahi, said the forum followed complaints against the 11 DISCOs in the country.
“We get more complaints from that sector, and same from every part of Nigeria.
“We have been touring the country holding the forum. We have been to Nasarawa, Benin, Port Harcourt, Calabar, Jos, Ibadan, Bauchi and complaints have been on over billing, transformer issues, capping, tariff band classification, metering, billings before connection to a new building, disconnection without notice etcetera, etc”.
