The Central Bank of Nigeria (CBN) has simplified the process for bank customers to lodge complaints about unresolved ATM withdrawal issues, unexpected charges, and unauthorised transactions. Here are the simple steps to lodge complaints about withdrawal issues at ATMs to CBN: Start with Your Bank Visit your bank and lodge a formal complaint. B...
A leading financial institution in Nigeria, Guaranty Trust Bank (GTB), has announced extension of system upgrade by three hours, thereby causing delays in reopening its banking channels due to its transition to a new Finacle Core Banking Application System. The bank recently notified its customers of temporary disruptions in the bank’s digital...
Guaranty Trust Bank (GTB) has notified its customers of temporary disruptions in the bank’s digital banking services for 11 hours, beginning at 10:00 p.m. on Sunday, October 13, and ending at 9:00 a.m. on Monday, October. This was disclosed in a mail obtained by our correspondent yesterday. According to the statement, the transition to a [&hel...
Around 235 million Pounds (298 million dollars) is expected to be withdrawn from ATMs tomorrow as people fit trips to cash machines around casting their general election votes. This is according to a forecast from UK Cash Access and Cash Machine network Link reported yesterday. The network expects the total to be lower than it […]

