The Nigerian Electricity Regulatory Commission (NERC) has confirmed that 15 states have assumed full regulatory authority over their electricity markets under the framework of the Electricity Act 2023, marking a formal shift in Nigeria’s decentralised power sector governance. The Commission said the development effectively changes the country’...
The Nigerian Communications Commission (NCC) has assured Nigerians that telecom operators will compensate subscribers for poor network quality through airtime credits under a strengthened regulatory enforcement framework nationwide. The measure is part of renewed efforts to improve service delivery, protect consumers, and hold operators accoun...
Despite the recent boast about the nation’s power sector recording a surge in its revenue generation, by an additional N700 billion, in 2024, checks by our correspondent among consumers in the sector revealed that all is still far from being well in this critical industry. For instance, while the 70 per cent increase in revenue, […]
In late 2024, the Lagos State government announced plans to enforce a ban on single-use plastics starting January 1, 2025. Major retailers, including ShopRite, responded by urging customers to bring reusable bags, aligning with the state’s environmental objectives, reports Saturday Guardian. However, discrepancies have arisen as ShopRite now o...
Telecom consumers have decried the rate at which their mobile data gets quickly depleted as well as poor connectivity, accusing the telecommunication companies of secretly increasing the cost of data without prior public notice. Recall that the Chief Executive Officer (CEO) of MTN Nigeria, Karl Toriola had called on the federal government to i...
The Electricity Consumer Protection Advocacy Centre has expressed strong opposition to the Ministry of Power’s assertion that over 40 per cent of Nigerians now enjoy up to 20 hours of daily power supply. The claim, made by Minister of Power, Chief Adebayo Adelabu, yesterday has been met with skepticism from consumer advocates who argue that [&...
•Bread Some consumers of confectionaries in Bwari Area Council of the Federal Capital Territory (FCT) have stopped buying bread, meat pies and other pastries, due to continuous hike in price of the commodities. The consumers spoke in separate interviews with our correspondent today in Abuja, reports NAN. They said the increasing cost of food c...
The Federal Competition and Consumer Protection Commission (FCCPC) has reminded digital loan app operators of rules of engagements as regards their interactions with customers. FCCPC, in a statement, today, referred the digital loan app operators to sections 17(a), (e), (g), (h), (l), (m), (s), (x), (v), 18(3), 123, 124, 127, 129 and 130 of th...
Google parent Alphabet has agreed to pay $700 million as part of an antitrust settlement made public on Monday, with the funds going to US customers of its Android app store and state governments. As part of the settlement, the company will make changes to its Google Play app store to reduce competition barriers for […]

