The Federal Competition and Consumer Protection Commission (FCCPC) has warned financial institutions against continuing disruption in online banking services across Nigeria. A statement by the commission’s Executive Vice Chairman/ Chief Executive Officer, Tunji Bello today, said it was deeply concerned by the disruption which has hindered cust...
Commercial bank customers in the Federal Capital Territory have urged banks to pay more attention to customer satisfaction than declaring massive profits. They spoke against the backdrop of some commercial banks making an estimated profit before Tax of N3.8 trillion in the first half of 2014, reports NAN. According to reports, the banks, which...
Customers of Zenith Bank have taken to social media platforms to express their frustration over difficulties with online banking transactions. They reported challenges in making payments and using various payment features on X today, following a notification from the bank on Saturday that it would undergo maintenance from September 29 to Octob...
•Landmark Beach The management of Landmark Resort Beach says it has initiated the refund process for customers impacted by the recent demolition of portions of its properties by the federal government. According to a statement posted on its X account today by Landmark Africa, the parent company of Landmark Resort Beach, refunds are being facil...
•CBN headquarters, Abuja Some bank customers have expressed panic as the Central Bank of Nigeria bans mobile money operators including fintech firms from onboarding new customers. However, the Bank Customers Association of Nigeria backed the CBN directive, reports The PUNCH.A The new directive will affect fintech companies such as OPay, Palmpa...
The Minister of Power, Adebayo Adelabu, has assured that any customer not currently enjoying 20 hours of electricity would not pay the new tariff. The minister stated this today while appearing before the Senate Committee on Power, for a one-day investigative hearing on the need to halt the proposed increase in electricity tariff by eleven [&h...
Following the growing number of Automated Teller Machines (ATMs) that have remained “temporarily unable to dispense cash”, in recent times, the banking public has accused Deposit Money Banks (DMBs), of colluding with Point of Sales (PoS) terminal operators to deliberately trade on the naira and extort Nigerians of their hard-earned money. Most...
Residents and business owners in Port Harcourt have expressed concern over recent electricity price hikes, urging for a reversal or fairer distribution of power. The increase, amounting to a substantial 240 percent, primarily affects users classified as “Band A” customers, reports Channels TV. Despite Minister of Power Adebayo Adelabu’s defenc...
Banks are inducing their customers to sell the foreign currencies domiciled in their branches. Some of the banks, it was discovered, have developed platforms to sensitise customers on how the dollar deposits in their domiciliary accounts can be converted to naira, reports The Nation. In a note via SMS to customers, some of the banks […]
•A DisCo official at work Power distribution companies overbilled about 7.1 million unmetered electricity consumers between January and September 2023, an analysis of the latest monthly number of overbilled customers showed. In the various Regulatory Interventions for Non-Compliance with the Order on Capping of Estimated Billing to Unmetered C...

