The Nigerian Communications Commission (NCC) has assured Nigerians that telecom operators will compensate subscribers for poor network quality through airtime credits under a strengthened regulatory enforcement framework nationwide. The measure is part of renewed efforts to improve service delivery, protect consumers, and hold operators accoun...
•Telcos The telecom operators in Nigeria, including MTN Nigeria, Airtel, Globacom and 9Mobile have threatened to withdraw network support for banks’ Unstructured Supplementary Services Data, USSD, following what they described as gross misinformation of subscribers on the mode of deduction for transaction fees. USSD, commonly known as ‘bank tr...
The Nigerian Communications Commission (NCC) has directed telecom operators to notify consumers of significant service disruptions via media platforms. The directive stated that affected consumers are to receive proportional compensation, including extensions of service validity, in accordance with the Consumer Code of Practice Regulations, re...
•Nigerian Senate The Senate today asked the federal ministry of telecommunications and digital economy to engage with telecom operators with a view to addressing the recent increase in the cost of data and other services. This was sequel to a motion sponsored by Senator Asuquo Ekpenyong (APC, Cross River South) during plenary, reports Daily Tr...
•Telecoms masts Telecommunications operators have disclosed that they suffered 2,500 fibre cuts in Lagos in 2024, which caused them an estimated N5 billion ($6.25 million) in losses.This was revealed in Lagos at the weekend at the seventh edition of the Policy Implementation Assisted Forum (PIAFo). According to them, high-risk zones, where the...
The federal government, through Nigerian Communications Commission (NCC), pursuant to its power under Section 108 of the Nigerian Communications Act, 2003 (NCA) to regulate and approve tariff rates and charges by telecommunications operators, will be granting approval for tariff adjustment requests by Network Operators in response to prevailin...
•Nigerian banks There are indications that the federal government will tomorrow list out names of 18 banks owing almost N200 billion naira to Nigerian telecom operators on Unstructured Supplementary Service Data, USSD, and remained adamant towards settling it for several years. The reason for the public seems to be for the telcos to stop offer...
The Minister of Communications, Innovation and Digital Economy, Dr Bosun Tijani, says that telecom tariffs will soon increase but assures Nigerians that it will not be the 100 per cent that telecom operators are pushing for at the moment. The minister disclosed this at a stakeholders’ meeting with Mobile Network Operators (MNOs) today in Abuja...
Telecom service providers in Nigeria have warned that unless urgent tariff reforms are made, the country could encounter disruptions in telecom services in the next year. The Association of Licensed Telecommunications Operators of Nigeria (ALTON) noted that without a tariff review to align with high costs of operations, critical telecom servic...
Telecom operators yesterday warned that the excruciating financial obligations may affect the sector in providing telecom services in the country. But the regulator, the Nigerian Communications Commission, NCC, in a swift reaction, said it would not be arm-twisted by the operators’ threat, reports Vanguard. Load-shedding is a formula that the ...
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