The Nigeria Civil Aviation Authority (NCAA) has warned airline operators in the country that their policy of refunding passengers after four weeks is against the laid-down policy of the agency. The agency maintained that what was given to the airline operators to work with is 14 days for passenger refunds. In the recent period, some […]
The Abuja Electricity Distribution Company (AEDC) has published lists of unmetered customers to get a refund or compensation following regulatory directives by the Nigerian Electricity Regulatory Commission (NERC). The NERC recently approved the deduction of N1.69 billion from the annual Operating Expenditure (OPEX) of AEDC over failure to com...
•Fuel pump The Dangote Petrolchemicals Refinery has effected another reduction in the ex-gantry price of its Premium Motor Spirit also known as petrol below the publicly announced N835 per litre. Sources confirmed today that the refinery has reduced its price to N825 per litre for its customers, through a rebate of N10 after successful loading...
Nigeria’s domestic carrier, Max Air, is expected to initiate refunds to hundreds of booked passengers following the suspension of its operations, which will take effect tomorrow. The suspension followed the Tuesday night incident when its aircraft, a Boeing with registration number 5N-MBD, suffered a tyre burst after landing at the Mallam Amin...
The Lagos State Muslims Pilgrims Welfare Board said it will start paying the 2023 Hajj pilgrims the sum of N223 million. The Board Secretary, Saheed Onipede, in a statement by the Public Affairs Officer, Taofeek Lawal, said the money was a refund for services not rendered by the Saudi Arabian authorities during the pilgrimage exercise. [&helli...
The Kaduna State Pilgrims Welfare Agency has commenced the payment of N61,080 to each of the 6,239 pilgrims who performed Hajj through the state in 2023. NAHCON had previously stated that the refunds were due to an interruption in electricity supply during the pilgrims’ stay at Muna, which affected the cooling systems and caused inconvenience ...
•Muslim pilgrims The FCT Muslim Pilgrims Welfare Board (FCT-MPWB) has announced the disbursement of approximately N270 million as refunds for services not rendered during the 2024 Hajj exercise. Each pilgrim will receive N61,000, equivalent to 150 Riyals, reports Daily Trust. To ensure a smooth process, the board has established a committee to...
Subscribers, particularly football-loving Nigerians using GoTV, a prepaid satellite cable service, were frustrated on Tuesday night when multiple channels suddenly disappeared. The outage experienced by the subscribers on Tuesday led many customers to demand compensation from Multichoice, GoTV’s parent company, during separate interviews yeste...
•Pilgrims The Association for Hajj and Umrah Operators of Nigeria (AHOUN), has threatened to take legal action against the National Hajj Commission of Nigeria (NAHCON) if it fails to refund over N17 billion due to its members. Speaking during a press conference today, the President of AHOUN, Abdullateef Ekundayo Yusuf, said NAHCON has over the...
•Managing Director and Group Chief Executive Officer, NNPCL, Mele Kyari The Nigerian National Petroleum Company Limited has demanded a refund of N4.71 trillion from the federal government to settle outstanding debts used to import Premium Motor Spirit, popularly called petrol, into the country. The claim was listed as “Exchange rate differenti...

